Privacy Policy
Portwrinkle Holidays (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For collecting data covered by The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data Controller is Jess Earle.
Information We May Collect from You
We may collect and process the following data about you:
Information that you provide by filling in an enquiry form on our site. We will use this information to respond to your enquiries only. Further information may be requested if you report problems with our website. This information will be stored on our email system. You have the right to withdraw consent at any time by requesting that we delete these emails.
Information that you provide by registering to use our site, subscribing to our service, posting material, or requesting further services. This information will be stored on the Webflow database or Send in Blue list. You have the right to withdraw consent at any time by contacting us.
Information that you provide by filling in a newsletter request form on our site. This is managed by Send in Blue, and will be stored in our Send in Blue account. You may withdraw consent at any time by unsubscribing at the bottom of the next newsletter.
If you contact us by email, we will keep a record of that correspondence, stored in our email system. You may withdraw consent at any time by requesting deletion of these emails.
Details of your visits to our site, including traffic data, location data, weblogs, and other communication data. This information is stored on our Google Analytics account – see our Cookie Policy for further information.
IP Addresses
We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our website, providing a good browsing experience and allowing us to improve our site. For more detailed information, please refer to our Cookie Policy.
Where We Store Your Personal Data
The data we collect from you may be transferred to and stored at a destination outside the European Union (“EU”). It may also be processed by staff operating outside the EU who work for us or one of our suppliers, for tasks such as order fulfilment, payment processing, and support services. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide is stored on our servers. Payment transactions will be encrypted using SSL technology, processed by an external payment processor (e.g., PayPal, Stripe). Where we have given you (or you have chosen) a password for accessing certain parts of our site, please keep this password confidential. Although we strive to protect your data, we cannot guarantee its security during transmission; any transmission is at your own risk. Once we receive your data, we use strict procedures and security features to prevent unauthorised access.
Uses of the Information
We use information held about you to:
If you are an existing customer, we may contact you by phone, email, or SMS with information about goods and services similar to those previously purchased. You may withdraw consent at any time.
Disclosure of Your Information
We may disclose your personal information to members of our company, including our parent company, subsidiaries, and colleagues as appropriate.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use it for such purposes or disclose it to third parties for these purposes. You may exercise your right to prevent such processing by checking certain boxes on the forms used to collect your data or by contacting us directly.
Our site may contain links to partner networks, advertisers, and affiliates’ websites. Please note that these sites have their own privacy policies, and we do not accept any responsibility for their content. Please check these policies before submitting any personal data.
If you believe we have not complied with GDPR, please contact us. Should you be dissatisfied with our resolution, you have the right to lodge a complaint with the Information Commissioner’s Office.
Access to Information
GDPR grants you the right to access information we hold about you. Requests for access may be subject to a fee of £5 to cover our costs in providing these details.
Changes to Our Privacy Policy
Any future changes to our privacy policy will be posted on this page.
Contact
Questions, comments, and requests regarding this privacy policy are welcome and should be directed to us via our usual contact methods.
Welcome to Portwrinkle in Whitsand Bay, a hidden gem on Cornwall’s south coast. Our self-catering holiday homes offer breathtaking sea views and provide easy access to two stunning beaches.
